Privacy Policy
Last updated: 10 novembre 2024
At Nuraxis Agency, we place great importance on protecting your personal data. This privacy policy informs you of how we collect, use and protect your information in accordance with GDPR.
1. Data Collected
We collect the following data:
- Contact form: Last name, first name, email address, phone number, project type and message
- Analytics cookies: Browsing data (Google Analytics, Microsoft Clarity, Meta Pixel)
- Technical data: IP address, browser type, operating system, pages visited
- Rate limiting: Form submission timestamps (stored locally)
2. Purpose of Processing
- Respond to your contact and quote requests
- Improve the user experience of our site
- Analyze traffic and measure audience
- Prevent abuse (rate limiting)
3. Legal Basis (GDPR)
The processing of your data is based on:
- Consent: For analytics and marketing cookies (consent banner)
- Legitimate interest: For site security and abuse prevention
4. Retention Period
- Contact forms: 3 years maximum
- Analytics cookies: 13 months (Google) / 26 months (Clarity)
- Technical logs: 12 months maximum
5. Your Rights (GDPR)
In accordance with GDPR, you have the following rights:
- Right of access: Obtain a copy of your personal data
- Right to rectification: Correct your inaccurate or incomplete data
- Right to erasure: Request deletion of your data
- Right to object: Object to the processing of your data
- Right to portability: Receive your data in a structured format
- Right to restriction: Request restriction of processing
To exercise your rights, contact us: contact@nuraxis.agency
6. Data Transfers
Some data may be transferred outside the EU to:
- Google Analytics, Microsoft Clarity: United States (under appropriate safeguards)
- Meta Pixel: United States (under appropriate safeguards)
- Calendly: United States (under appropriate safeguards)
These transfers are made only with your consent via the cookie banner.
7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction.
8. Modifications
This policy may be modified at any time. The date of last update is indicated at the top of this page.
9. Contact & Complaint
For any questions regarding your personal data: contact@nuraxis.agency
You also have the right to lodge a complaint with the CNIL (National Commission for Data Protection and Liberties): www.cnil.fr